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The Dedicated Ophthalmology Referral Practice |
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Accuracy of a different order What do practices want from a wholesaler Careline Our dedicated call centre is open for your convenience from 8.30am-6.30pm Monday to Friday. And on Saturday mornings from 9am-12noon The Careline team is extensively trained to help you with your order, price & product information or answer any questions relating to the Centaur service. Electronic ordering Centaur Services encourages practices to benefit from the efficiency and additional discount offered by electronic ordering. Over 70% of the orders received by us on a daily basis are now placed electronically. Centaur Services can choose to place their orders electronically in one of the following ways:
Receiving what is ordered. Centaur Services are unique in their use of barcode technology. Applying in excess of 30 000 bar codes per day ensures that every product in our warehouse is bar coded. We use a ‘check-out’ process to scan each product before final packing to verify your order corresponds with the products picked. The use of bar code technology guarantees:
The technology also enables the production of a Tote Bin contents list. The list helps you fulfil legislative requirements for batch traceability and records:
Putting away’ the order could not be simpler as all the information in the list is stored in a single 2-D bar code. Scanning this bar code enables you to transfer all the data listed above directly into your practice management system quickly and easily. This is a significant step in the implementation of electronic stock control in your practice. To choose from an extensive product range Centaur carries over 8500 products in stock and has access to a stock file in excess of 10 000 products. Our Stock Control team is constantly monitoring warehouse stock levels to ensure the highest levels of service are maintained at all times. The ‘Specials’ team use contacts with hundreds of suppliers to help supply you with those non-stock or uncommon items that are required from time to time. Free next day delivery. Having received your order, Centaur staff work throughout the night to ensure your order is picked, packed and delivered to your door next day and free of charge. To buy at competitive prices: Centaur’s purchasing team are continuously monitoring our product and price list to ensure we constantly deliver value for money to our customers. Centaur Services status as a mutual company means that our veterinary surgeon customers are also our shareholders. We are not striving to supply profits for stock market investors. All our resources are re-invested and utilised for the benefit of our customers. Other benefits of dealing with Centaur: 8 weeks Returns policy Free advice on improving practice turnover from our Business Services Consultant Purchase history reports to aid in practice management Ancillary services: Pet Health insurance, BOC contracts, Pet merchandising range.
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Contact us at: Centaur Services t: 01963 350 187 f: 01963 351 161 Careline: 01963 350 005
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Read the article about Eye Veterinary Clinic in the February 2005 issue of our Magazine - Centaur. |
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