COVID-19 UPDATE

We have made the decision to drastically cut the number of appointments that we see in the clinic. 

We are seeing urgent and emergency cases and the decision to see a patient is made on a case by case basis.

This is in part to minimize exposure to our staff from COVID-19 and because it is the right thing to do. 

We are still here though; we will see cases that require our care if they are urgent and we will be available for advice over the phone or email. We must all look after each other in this unprecedented time and that includes minimising contact where at all possible. Animal welfare is still important which is why we are continuing to provide a service for our referring vets and our patients. Please do not hesitate to contact us for advice – it may take a little longer for us to respond but rest assured we will respond.

Looking forward to when this is all behind us and life returns to a semblance of normality.

COVID-19 TRAVEL RESTRICTIONS

Tuesday, March 24, 2020

As per the travel restrictions put in place by the UK government last night travel is restricted for all but a small number of reasons. At the moment it does seem possible for owners to travel to see a vet in case of urgent need. In order to help you make that decision we are happy to talk to you or your vet by telephone to establish the urgency of your pet's condition.

Repeat prescriptions

As always we need to make some form of clinical assessment of your pet's condition before we dispense medication or issue a prescription, this may be conducted over the telephone or internet for some long standing cases. In the initial stages of this travel restriction it may help to relieve workload for pharmacies if you have the medication posted from us, but that choice is yours. 

Please be assured we are working constantly to provide our service while protected you and our staff to the best of our ability but it may take longer than usual to answer your queries and issue prescriptions. Please bear with us.

All at the Eye Vet Clinic