COVID-19 UPDATE

We are seeing cases on a more normal basis however, we are still split into two teams in order to keep the people on site to a minimum each day. We are still not allowing clients into the building which means that we will conduct part of the consultation over the phone and then bring your pet into the building to be examined. This is to protect you and our staff as it is impossible to remain socially distant while conducting a thorough eye examination. All of this takes longer so we are fitting in less appointments in a day. When the consultation is over we will ask you to pay over the phone using a credit card.

BVA Eye Testing Restarting at Eye Veterinary Clinic

Tuesday, June 23, 2020

We will be restarting eye tests in July but the way we will be doing it will be a little different. Click here for dates available

We will ask you to pre-pay at the time of booking as this will reduce telephone traffic on the day.

We will also require your kennel club registration document to be scanned and emailed to us so that we can minimise the transfer of paperwork at the time of the eye test and fill in test forms before the appointment. If this has not arrived 24 hours before you are due to come for the test with your pet then we will cancel the appointment; refunds will not be given in this case.

These appointments will be offered to clients that are already registered with us (you may have attended Leominster or one of our satellite clinics). We will release the appointments not filled 24 hours before the scheduled date for new clients- please check the website to see if there are still spaces before ringing the practice.

It may be necessary to cancel an appointment at short notice if the vet becomes ill or has been asked to self-isolate due to close contact with a COVID positive individual. We will do our best to rearrange your appointment as quickly as possible.