COVID-19 UPDATE

We are seeing cases on a more normal basis however, we are still split into two teams in order to keep the people on site to a minimum each day. We are still not allowing clients into the building which means that we will conduct part of the consultation over the phone and then bring your pet into the building to be examined. This is to protect you and our staff as it is impossible to remain socially distant while conducting a thorough eye examination. All of this takes longer so we are fitting in less appointments in a day. When the consultation is over we will ask you to pay over the phone using a credit card. 

Part Time Veterinary Receptionist Position

Thursday, February 6, 2020

Part Time Veterinary Receptionist Position

We are looking for an experienced receptionist with excellent client care skills, to join our lovely front-of-house team. Vision is our Mission and we aim to always provide exceptional service to our patients, their families and referring vets here at our busy specialist veterinary ophthalmic centre, in beautiful Herefordshire.
Our friendly receptionists are the face of EVC, ensuring our patients, clients and referring vets always receive an excellent standard of service. As part of a team, you will take initial telephone calls from both clients and referring vets, make appointments and welcome visitors to the practice. You will also manage incoming emails, complete client paperwork, take payments for invoices, process repeat prescription requests, maintain client records on our database, scan and file documents appropriately, (including GDPR related information), and liaise with referring veterinary practices.
The successful candidate will combine compassion and care with an extremely organised and thorough approach. They will have outstanding communication skills, excellent attention to detail and be able to operate efficiently in a busy hospital environment. Previous veterinary or medical sector reception experience is desirable, but not essential.
We offer a competitive salary, 4% company pension contributions, life assurance, cash plan, Employee Assistance Programme, free onsite parking, staff kennels and two acres of beautiful orchard to enjoy and relax in.
This is a part time role, working 1pm to 6.30pm Monday to Thursday and 10.00am to 5.30pm on Fridays. Currently no weekend hours are required.
Experience:
• Veterinary/Medical Receptionist: 1 year (Preferred)
• Customer Service: 2 years (Required)
Please email Jenny with CV to jenny@eyevetclinic.co.uk
Closing date for applicants: Friday 28th February 2020