Eye Vet Clinic Team

Careers

Full Time Veterinary Receptionist & Animal Care Position

Full Time Veterinary Receptionist & Animal Care Position

Eye Veterinary Clinic (EVC) is looking for an enthusiastic person who would like to combine client care and patient care. This exciting role will offer an equal split of ‘hands on’ animal care, supporting our nurses and veterinary surgeons as well as joining our lovely front-of-house team, looking after our clients and referring vets. Vision is our Mission, and we aim to always provide exceptional service to our patients, their families and referring vets, here at our busy specialist veterinary ophthalmic centre in beautiful Herefordshire.

Our friendly receptionists are the face of EVC, ensuring our patients, clients and referring vets always receive an excellent standard of service. As part of a team, you will take initial telephone calls from both clients and referring vets, make appointments and welcome visitors to the practice. You will also manage incoming emails, complete client paperwork, take payments for invoices, process repeat prescription requests, maintain client records on our database, scan and file documents appropriately, (including GDPR related information), and liaise with referring veterinary practices.

Our animal care team are vital to the smooth running of our practice and perform a wide range of duties, looking after our patients and our lovely hospital premises.

No specific veterinary experience is required; however, the successful candidate will combine natural compassion and care with an organised and thorough approach. We will offer full training for the right applicant and offer a supportive environment for them to develop in this role.

We offer a competitive salary, 4% company pension contributions, private health cover, life assurance, cash plan, employee assistance programme, free onsite parking and two acres of beautiful orchard to enjoy and relax in.

This is a full-time role, working 4 days a week, approximately 38 hours a week. Exact shifts and days to be agreed. Currently no weekend shifts are required.

Experience:

  • Animal Care: (Preferred)
  • Customer Service: (Preferred)

Please email Lisa Willis with CV to lisa@eyevetclinic.co.uk

Closing date for applicants: 20 May 2024

 

Veterinary Ophthalmology Internship

Veterinary Ophthalmology Internship Position at the Eye Veterinary Clinic (Herefordshire, UK)

An exciting opportunity for a veterinary surgeon interested in a career in Veterinary Ophthalmology has arisen at our clinic. We have two 12-month intern positions available starting each year in July and January at the Eye Veterinary Clinic, Leominster to include accommodation and bills. The successful applicants will be working as part of our fantastic team, including fellow interns, three ECVO residents, four ophthalmology diploma holders and our anaesthesia specialist. We have a dedicated team of nine veterinary nurses, four animal care assistants and three receptionists to help provide the best clinical and client service. A large focus will be on in-patient care and provision of assistance to the veterinary ophthalmologists. The successful applicant will be expected to be on-site when on-call.

This position is ideally suited to an enthusiastic individual who has already spent two years in general practice or has completed a rotating internship at a multi-disciplinary hospital.

If you think this is the position for you, please mail your application with a covering letter and a CV to jenny@eyevetclinic.co.uk or call 01568 616616 for an informal chat with Rachael Grundon.

What clients think about us

What wonderful staff my little mate who has been blind for 5 weeks was with them on Wednesday for his operation, after 5 very stressful, weeks for him and even for stressful for me, this morning I believe he can now see me again he woke this morning eyes wide open and a lovely sparkle in his face and I swear he was grinning at me I can’t thank John, Karen and the brilliant nurses and staff enough.

Graham Grigg

Can’t thank everyone here enough for everything they have done for Marley. He went blind just over a month ago with diabetic cataracts in both eyes, he is only 3. Ramona has been amazing from his first assessment all the way to his surgery yesterday. We will be forever grateful to you for giving him his sight back. Amazing practice and amazing people!

Natalie Small

Would highly recommend! We had 3 visits and everytime they were really thorough and explained everything carefully to us and we felt that the health and wellbeing of our dog was their top priority. It’s well organised and it’s set in beautiful, well maintained surroundings. Thank you so much to all the staff xx

Rachel Woolley

Excellent service, so grateful for all they do for our furry baby 🐶 very helpful and friendly staff. Set in a beautiful location.

Ajk Keri